To the folks have email issues with Verizon accounts, keep posting here and voicing that we are asking for someone up the food chain at AOL take this seriously. Please let me know if you need any further assistance. Go to Settings>Applications>Manage Applications>All>Mail>Clear data/cache. This will erase the email from your phone and you will need to set it up again. Also, no one from a technical role, taking accountability, or escalating the matter seriously is monitoring this help forum which is a problem in of it self.ĪOL, why have/host a 'User Voice' forum if our issues are not being addressed? Maybe consider naming it, 'The Dark Abyss' forum. I would suggest clearing cache/data from your Mail application. AOL has not been monitoring the server or have out sourced server administration to a third party that is clueless. Most likely, this is one specific server that is down in a data center somewhere. When AOL migrated the email accounts over from Verizon, they simply split accounts across several servers. So, if you are accessing Verizon mail through AOL.

The reason that one may still work and the other does not is that your email addresses are hosted on different email servers. These email server settings are required to send and receive Verizon emails via a third-party email client. I would greatly appreciate someone directly contacting me with a resolution of this issue. I still imagine that the technicians were somewhat limited in their abilities and that some suggestion should be made or some application applied that will allow these two to interact with each other. It seems incongruous that a account or an AOL account will no longer work with Gmail given that Gmail is probably one of the most used mail servers available.ģ. At no time did the AOL inform me of their change in security or that they would limit interacting with other email servers.Ģ. None of their limited actions resolved the issue.ġ. Recently I spent over an hour and a half speaking with three technicians and allowing them to access my computer in order to reestablish this relationship. Firstly, as no Verizon email login platform is available make sure you dont try to login through any of their existing web pages. I tried for several hours looking online and following the steps necessary to re-establish this connection. Without warning last week I could no longer access my account through gmail. This has made it easy for me to access all my email addresses and to keep certain business and social interactions separated.

For many years I have had my email account linked to my gmail account.

Aol verizon mail